Why take the course?
Globalization isn’t just a trendy word. For many companies it’s an everyday reality. Customers, counterparts and associates are often in another country or even on a different continent. This can produce a host of problems—cultural differences that impede decision-making, different ways of working that create misunderstandings, and even time-zone challenges that send meetings awry.
Who should take this course?
This course is for participants who work in companies that demand intercultural cooperation. These are often people from Sales, Operations, and Management who need to work with people from other countries and cultures on a daily basis.
What does it cover?
This course helps participants learn about and then incorporate new ways of thinking about inter-cultural communication, as they:
- increase cultural sensitivity to embrace cultural differences
- assess areas of misunderstandings to maximize working relationships
- create solutions and cooperative workarounds to increase productivity
What will participants come away with?
Participants will be able to communicate better across borders, bringing enhanced productivity and workplace satisfaction to the organization.